Accounting, Finance & Insurance
Accounts Receivable Clerk
The Accounts Receivable Clerk records payments to customer accounts and maintains accounts receivable records. Takes appropriate collection action on accounts more than 30 days old. Reconciles and deposits all monies received by the dealership.
Accounting, Office Management, Human Resources
Payroll Clerk
The Payroll Clerk compiles and maintains payroll records by performing a variety of duties.
Accounting, Office Management
Office Manager
The Office Manager processes and generates financial data for all dealership departments, which together represent the accurate financial condition of the business. Provides accurate reporting to the dealer/general manager and is responsible for accounting office and administrative functions. (Administrative/General)
Accounting, Fixed Operations, Office Management, Variable Operations, Management
General Receptionist Greeter
Receives callers at the dealership, determines the nature of their business and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.
Accounting, Fixed Operations, Office Management, Parts, Sales, Service, Variable Operations
General Cashier
The General Cashier receives payment for products or services sold by the dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction.
Accounting, Office Management
File Clerk
The File Clerk organizes dealership records in an efficient manner enabling easy and quick retrieval.
Controller
The Controller reports the financial condition of the total dealership to the dealer/general manager regularly and accurately, among other duties.
Accounting, Finance & Insurance, Office Management
Comptroller
The Comptroller reports the financial condition of the total dealership to the dealer/general manager regularly and accurately, along with other duties.
Accounting, Finance & Insurance, Office Management
Chief Financial Officer
Directs the dealership's financial planning and accounting practices, as well as its relationship with lending institutions, shareholders and the financial community by performing the following duties personally or through subordinate managers.
Accounting
Business Manager
The Business Manager reports the financial condition of the dealership, develops controls necessary for the proper conduct of the business, maintains accurate records and establishes and maintains data processing systems to accomplish the dealership's objectives.
Accounting, Finance & Insurance, Office Management
Bookkeeper
The Bookkeeper records financial transactions for the dealership by performing a variety of duties.
Accounting, Finance & Insurance, Variable Operations
Billing Clerk
The Billing Clerk prepares invoices and bills and compiles data for the dealership.
Accounting, Finance & Insurance, Office Management, Sales, IT
Billing Manager
The Billing Manager routes vehicle transactions and ensures the proper completion of related documentation through the accounting office.
Accounting, Finance & Insurance
Accounts Payable Clerk
The Accounts Payable Clerk compiles and maintains verified accounts payable records, and reconciles statements and issues payment to vendors.
Accounting, Service
Service Cashier
The Service Cashier receives payment for service and parts transactions and plays a key role in maintaining or creating customer satisfaction.
Body Shop, Service, Variable Operations
Air Conditioning Technician
The Air Conditioning Technician installs and repairs automotive air-conditioning units within dealership and factory quality and time guidelines.
Body Shop, Sales, Service, Variable Operations
Valet
The Porter moves and cleans vehicles, keeps the vehicles in sound working condition, and helps general manager as requested.
Body Shop
Body Shop Administrative Assistant
The Body Shop Administrative Assistant develops business and marketing plans for Insurance companies, adjusters and agencies. Prepares and monitors insurance billings and follows up on outstanding payables.
Body Shop, Business Development, Fixed Operations
Body Shop Manager
The Body Shop Manager develops business through insurance adjusters, customers, and other sources to assure an adequate sales volume. Provides a reasonable department operating profit, and maintains customer satisfaction standards while controlling expenses.
Body Shop, Fixed Operations
Body Shop Body Technician
Body Technician repairs damaged body parts and bodies of vehicles in accordance with factory and dealership specifications and time standards.
Body Shop, Fixed Operations
Body Shop Damage Appraiser
Appraises vehicle damage to determine cost of repair for insurance claim settlement.
Body Shop, Fixed Operations
Body Shop Estimator
The Body Shop Estimator appraises vehicle damage to determine cost of repair for insurance claim settlement.
Body Shop, Fixed Operations, Service
Body Shop Foreman
The Body Shop Foreman schedules, motivates and assists technicians in the proper and timely repair of vehicles.
Body Shop, Fixed Operations
Body Shop Painter
The Body Shop Painter refinishes damaged bodies and body parts of vehicles in accordance with factory and dealership quality specifications and time standards.
Body Shop, Fixed Operations, Service
Transmission Technician
The Transmission Technician repairs manual and automatic transmissions in vehicles following dealership and manufacturer quality and time standards. Requires manufacturer product-specific training.
Body Shop, Fixed Operations, Service
Shuttle Driver
The Shuttle Driver enhances the customers' positive service experience by driving them to or picking them up from their homes or offices while service is being performed on their vehicles.
Body Shop, Service
Service Advisor
Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders.
Body Shop, Fixed Operations, Service
Medium/Heavy Duty Truck Technician
The Medium/Heavy Duty Truck Technician repairs and maintains diesel and gasoline engine industrial trucks according to dealership and factory specifications.
Body Shop, Fixed Operations
Body Technician
Body Technician repairs damaged body parts and bodies of vehicles in accordance with factory and dealership specifications and time standards.
Body Shop, Fixed Operations, Service
Brake Technician
The Brake Technician fixes and overhauls brake systems on vehicles following quality and time guidelines set by dealership and factory. Requires manufacturer product-specific training.
Body Shop, Sales, Service, Variable Operations
Detailer
Vehicle detailers clean and refurbish new and used automobiles. The duties conform to dealership and/or manufacturer specifications and time allowances.
Body Shop, Fixed Operations, Service
General Service Technician - B Class
The General Service Technician - B Class functions as an experienced technician who is able to perform diagnoses and repairs of most vehicle components with little supervision required, and who has previously worked as a C-Class general service technician.
Body Shop, Fixed Operations, Service
Electrician
The Electrician repairs and overhauls electrical systems in automobiles within quality and time guidelines set by dealership and factory. Requires manufacturer product-specific training.
Body Shop, Parts, Service
Fixed Operations Director
The Fixed Operations Director manages the efficient and profitable operation of the service, parts and body shop departments.
Body Shop, Fixed Operations, Service
Front End Technician
The Front End Technician functions as an experienced technician who is able to perform general vehicle repair and maintenance functions with little supervision required.
Body Shop, Parts, Service
Parts and Service Director
The Parts and Service Director manages the efficient and profitable operation of the service and parts departments.
Business Development, Office Management, Management
Customer Service Representative
The Customer Service Representative serves as a liaison between the dealership and its customers and represents the dealership at various public relations events.
Business Development, Fixed Operations, Management, Marketing, Office Management, Sales, Service, Variable Operations, IT
Customer Relations Manager
The Customer Relations Manager works with department managers to develop and administer a customer relations program designed to build and retain a loyal customer base. Acts as the dealership's goodwill ambassador.
Business Development
Business Manager
The Business Manager reports the financial condition of the dealership, develops controls necessary for the proper conduct of the business, maintains accurate records and establishes and maintains data processing systems to accomplish the dealership's objectives.
Business Development, Fixed Operations, Sales, Variable Operations
Business Development Center Manager
The Business Development Center Manager supervises a team that answers all incoming calls to the dealership profit centers.
Business Development, Sales, Variable Operations
Delivery Coordinator
The Delivery Coordinator sells vehicle accessories and aftermarket services. Ensures customer satisfaction by professionally delivering vehicles to customers.
Business Development, Sales, Variable Operations
Fleet Manager
The Fleet Manager manages the interface, bidding, sales and follow-up of fleet accounts. Supports the efforts of the new-vehicle department operations as needed.
Sales, Management, Business Development, Marketing, Variable Operations
Sales Manager
The Sales Manager directs the sales activities of the dealership by performing a variety of duties personally or through subordinate supervisors.
Fixed Operations, Service
Service Manager
The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records.
Human Resources, Management, Office Management, Fixed Operations, Variable Operations
Performance Manager
The dealership Performance Manager maintains and improves employee performance based on organizational objectives.
Fixed Operations
Apprentice
Apprentice completes all work assigned by the supervisor.
Fixed Operations, IT, Office Management, Variable Operations
Information Systems Manager
The dealership information systems manager directs and coordinates activities related to the management, acquisition, installation and maintenance of internal communications and information systems and related equipment.
Fixed Operations, Service
Warranty Clerk
The Warranty Clerk prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.
Management, Fixed Operations, Variable Operations
Guest Relations Manager
The primary goal of the Guest Relations Manager is to make customers feel welcome and ensure their satisfaction. The Guest Relations Manager needs to work well with people, be able to handle stressful situations, and maintain a positive attitude.
Fixed Operations, Service
Shop Foreman/Supervisor
The Shop Foreman/Supervisor ensures that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.
Fixed Operations, Service
Service Manager
The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records.
Fixed Operations, Service
Service Greeter
The Service Greeter receives customers and assists them by performing a variety of duties.
Fixed Operations, Service
Service Dispatcher
The Service Dispatcher plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer.
Service, Fixed Operations, Parts
Wholesale Parts Salesperson
The Wholesale Parts Salesperson sells parts and accessories to wholesale parts customers and actively solicits wholesale accounts.
Service, Fixed Operations
Service Cashier
The Service Cashier receives payment for service and parts transactions and plays a key role in maintaining or creating customer satisfaction.
Service, Fixed Operations
Service Advisor
Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders.
Fixed Operations, Service
Quality Control Manager
The Quality Control Manager plans, coordinates and directs the dealership service department’s quality control efforts, ensuring that repairs to customers’ cars have been completed correctly and that vehicles are returned to customers in the proper condition.
Parts, Fixed Operations
Parts Manager
The Parts Manager strives to return a satisfactory profit on dealer capital invested in parts inventory. Accomplishes objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying and advertising.
Parts, Fixed Operations
Parts Driver
The Parts Driver delivers and picks up parts and equipment for the dealership.
Parts, Fixed Operations
Parts Consultant
The Parts Counterperson sells parts to all customers, over the counter, through the shop or on the phone.
Parts, Fixed Operations, Service
Lubrication Specialist
The Lubrication Specialist lubricates the moving parts of vehicles.
Parts, Fixed Operations, Service
General Service Technician - D Class
Requires the ability to perform light maintenance and repairs which include lube, oil, and filter changes, balancing and rotation of tires and flushing cooling systems and is an entry-level position.
Fixed Operations, Service
Alignment Technician
The Alignment Technician aligns wheels, axles, frames, torsion bars and steering mechanisms of automotive vehicles. Requires manufacturer product-specific training.
Fixed Operations, Service
General Service Technician - A Class
The General Service Technician - A Class functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair and who has previously worked as a B-Class general service technician.
Fixed Operations, Service
General Service Technician - C Class
The General Service Technician - C Class performs most tasks assigned with some supervision required. Requires average mechanical knowledge.
Parts, Fixed Operations
Outside Parts Sales Representative
The Outside Parts Sales Representative solicits parts business from assigned accounts through personal and phone contacts.
Service, Parts, Fixed Operations
Parts and Service Director
The Parts and Service Director manages the efficient and profitable operation of the service and parts departments.
Finance & Insurance, Office Management, Variable Operations
Title Runner
The Title Runner provides assistance and support to the title clerk by performing a variety of duties.
Finance & Insurance
Finance and Insurance Manager
The Finance and Insurance (F&I) Manager controls the sale. The F&I manager’s job is to secure each sale and ensure that every vehicle sold is delivered.
Finance & Insurance
Special Finance Manager
The special finance manager (SFM) structures car deals for clients with subprime credit who fall outside the conventional system, in compliance with special finance lender guidelines and auto dealership policy.
Marketing, Sales, Variable Operations
Certified Technology Expert
The certified technology expert (CTE) advises customers on the functionality of vehicle infotainment, comfort and safety systems with special attention to features, benefits, functionality and information.
Management, Marketing, Sales, Variable Operations
New Vehicle Sales Manager
The New Vehicle Sales Manager ensures customer retention and profitability by hiring, training and measuring the performance of salespeople and establishing customer-focused sales standards.
Marketing, Sales, Variable Operations, IT
Floor Manager
The Floor Manager monitors customer activity, and trains salespeople to improve their performance.
Marketing, Sales, Variable Operations, IT
Internet Salesperson
The Internet Salesperson responds to Internet customer inquires and ensures that the dealership actualizes its maximum profit potential on Internet sales.
Marketing, Sales, Variable Operations
Medium/Heavy Duty Truck Sales Coordinator
The Medium- and Heavy-Duty Truck Sales Coordinator manages the administrative sales activities of the dealership by performing a variety of duties.
Marketing, Sales, Variable Operations
Showroom Receptionist Greeter
The Showroom Receptionist Greeter serves as a front-line representative for the dealership. Greets customers as they enter the showroom, answers basic inquiries, and directs them to the appropriate party.
Marketing, Sales, Variable Operations
Social Media Coordinator
The Social Media Coordinator maintains all of the dealership's websites, feeds, blogs and online galleries.
Marketing
Used Vehicle Sales Manager
The Used Vehicle Sales Manager ensures customer retention and the profitability of this profit center by recruiting qualified sales personnel. Assumes responsibility for appraising, purchasing, reconditioning, displaying, and merchandising the used vehicle inventory.
Office Management, Sales
Title Clerk
The Title Clerk processes car deals and verifies costs for the accounting department, including the costs of reconditioning and equipment add-ons and handles the legal transfer of documents for the Department of Motor Vehicles.
Marketing, Office Management, Sales, IT
Marketing Manager
The Marketing Manager studies the dealership's customer base and the automotive retail market in the area to develop effective programs for soliciting business.
Office Management, Management
General Office Clerk
The General Office Clerk assists the office manager by performing a variety of duties.
Management, Office Management
General Manager
The General Manager assumes responsibility and is accountable for customer retention and the profitability of each department in the dealership on behalf of the dealer.
Office Management, Variable Operations, Human Resources
Education Training Manager
Education Training Manager plans, coordinates and directs personnel training and staff development programs for the dealership.
Management, Office Management
Chief Executive Officer
The Chief Executive Officer manages and directs the dealership toward its primary objectives, based on profit and return on capital, by performing a variety of duties personally or through subordinate managers.
Management, Office Management
Safety Manager
The Safety Manager establishes and promotes the maintenance of a safe, accident free and healthy work environment by performing the following duties personally or through subordinate supervisors.
Office Management, Service, Variable Operations, Management
Custodian
The Custodian maintains a safe, clean working environment for all dealership employees and customers.
Parts, Sales, Variable Operations
Accessories Manager
The Accessories Manager sells and merchandises all OEM and aftermarket products for the dealership. This position plans and forecasts monthly objectives and works in concert with the new, used, parts and service departments to maximize gross profit opportunities.
Parts
Parts Runner
The Parts Runner assists the parts and service department personnel by performing the following duties.
Parts
Parts Inventory Manager
The Parts Inventory Manager maintains adequate parts inventory while minimizing obsolescence; maintaining proper reporting and financial controls; and ensuring adherence to all practices and policies required to meet these objectives.
Parts
Parts Inventory Control Clerk
The Parts Inventory Control Clerk assures proper control of the parts inventory and related administrative functions.
Sales, Variable Operations
New Vehicle Product Specialist
The New-vehicle Product Specialist advises customers on vehicle platforms, option packages, and powertrain choices with special attention to features, benefits, functionality, and information.
Sales, Variable Operations, IT
Assistant Sales Manager
The Assistant Sales Manager helps the sales manager to monitor the new- and used-vehicle sales departments and the performance of all employees within those two departments.
Sales, Variable Operations
Automotive Salesperson
Automotive Salesperson sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards.
Management, Sales, Variable Operations
Commercial Vehicle Manager
The Commercial Vehicle Manager manages all activities of the commercial specialty vehicle department.
Sales
Delivery Coordinator
The Delivery Coordinator sells vehicle accessories and aftermarket services. Ensures customer satisfaction by professionally delivering vehicles to customers.
Sales, Variable Operations
Medium/Heavy Duty Truck Salesperson (New & Used)
The Medium- and Heavy-Duty Truck Salesperson sells new and/or used medium- and heavy-duty trucks in accordance with established profit and unit count objectives.
Sales, Management, Variable Operations, IT
General Sales Manager
The General Sales Manager assumes responsibility for customer retention and profitability in the new- and used-vehicle profit centers.
Sales, Variable Operations
Lot Attendant
Verifies receipt of and performs a damage inspection on new vehicles delivered to the dealership. Parks vehicles in the new-vehicle lot in an orderly manner.
Sales, Variable Operations, IT
New Vehicle Salesperson
The New Vehicle Salesperson sells new vehicles at dealership gross profit, volume, and customer satisfaction standards.
Sales, Variable Operations
Sales Director
Sales Director manages the sales activities of the dealership by performing the following duties personally or through subordinate supervisors.
Sales, Variable Operations, Human Resources
Sales Training Manager
The Sales Training Manager establishes, implements and directs sales training programs to ensure the maximum effectiveness of the dealership's sales effort by performing the following duties personally or through subordinate supervisors.
Sales, Variable Operations
Team Leader
The Team Leader monitors customer activity throughout the dealership. Trains salespeople and improves their performance.
Sales, Management, Variable Operations
Truck Sales Manager
The Truck Sales Manager ensures customer retention and profitability by hiring, training and measuring the performance of truck salespeople and establishing customer-focused sales standards.
Sales, Service, Variable Operations
New Vehicle Get-Ready Technician
The New Vehicle Get-Ready Technician inspects and services new vehicles when they are delivered to the dealer and makes minor repairs or adjustments to ensure the salable condition of the vehicles.
Sales, Variable Operations
Reconditioning Manager
Responsibilities: Manage the reconditioning process Attract, develop, and retain the very best talent Engage employees and support their individual growth within the company
Sales, Variable Operations
Used Vehicle Sales Manager
The Used Vehicle Sales Manager ensures customer retention and the profitability of this profit center by recruiting qualified sales personnel. Assumes responsibility for appraising, purchasing, reconditioning, displaying, and merchandising the used vehicle inventory.
Sales, Variable Operations
Used Vehicle Salesperson
The Used Vehicle Salesperson sells used vehicles while achieving and maintaining appropriate levels of gross profit, volume and customer satisfaction.
Sales, Variable Operations
Used Vehicle Wholesale Manager
The Used Vehicle Wholesale Manager provides the used-vehicle sales department with a supply of marketable used vehicles within management's financial guidelines and purchasing policies, and assists with used-vehicle department management as directed.